Frequently Asked Questions
Everything you need to know about your premium meat delivery.
How is my order packaged for shipping?
All cuts are vacuum-sealed and shipped in insulated coolers with dry ice or high-performance gel packs to ensure they arrive at your doorstep at the perfect temperature.
Where do you source your meat from?
We partner exclusively with sustainable farms that prioritize ethical animal husbandry, offering a selection of 100% grass-fed beef, heritage pork, and organic poultry.
Do you offer subscription boxes?
Yes, our Carnivore Club subscriptions allow you to receive regular monthly deliveries of curated cuts while saving 10% on every order.
What is your return policy for perishable goods?
Due to the nature of food products, we cannot accept returns. However, if your order arrives damaged or fails to meet our quality standards, please contact us within 24 hours for a full refund or replacement.
How long can I store the meat in my freezer?
Our vacuum-sealed packaging is designed to prevent freezer burn. You can safely store your meat in the freezer for up to 12 months without compromising quality.
Can I track my delivery in real-time?
Absolutely. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey from our facility to your kitchen.